“Leading a high-performing team at Absorb means you come to work every day with a group of people who won’t stop until they’ve met or exceeded every goal you set in front of them. They look to you to provide guidance, coaching, correction, AND direction- where you lead, they will follow! I have never encountered a group of people who are so willing to listen to new ideas, apply new principles, and provide helpful feedback on all that you ask them to. It is incredibly awesome- and humbling- to know that we are part of nearly every single opportunity that comes to Absorb, and we take that “first impression” responsibility to heart. We do all that we do Fanatically Well! – Brooke Matlage, Senior Director, Sales Development

About the role:

The Sales Development Manager will work closely with a team of high-performing Sales Development Representatives, supporting them through their journey and ensuring they have the tools to succeed. You will be responsible for the team’s meeting and exceeding our KPIs by providing our prospects a high touch, high velocity, and high commitment buyer’s journey.

We are looking for someone with top-notch communication skills – not just with the team (although super important) but externally and across departments. You are self-motivated and always willing to take the initiative. You love to win, and love even more leading a team to victory. No challenge is too big, nor too daunting – whatever it is, you’re ready to take it on! If you’ve read this far, we’ve clearly got your attention.

Absorb Software: Remote Work Culture - Absorb LMS

What you’ll do:

• Monitor KPIs to continuously improve SDR performance and maximize productivity without sacrificing quality, using a variety of reports to determine areas of opportunity
• Facilitate training and mentoring of team members, via appropriate planning and coaching, to ensure the professional development of team members
• Respond promptly and accurately to queries from SDR team. Consult with internal subject matter experts to obtain information on how best to respond to particularly complex questions/ requests from prospects
• Manage relationships and collaboration with stakeholders across departments to improve processes and ensure alignment
• Support Senior Director, Sales with SDR-team strengthening activities, such as recruiting and hiring SDR’s, identifying and executing on best practices, and other duties as assigned
• Promote and maintain a diverse, equitable and inclusive environment – both within the Sales Development and across Absorb as a whole

What you’ll bring:

• 3-5 years of experience in a sales role, with at least 1 year in leadership position
• Proven ability to lead a team, demonstrating strong motivational and coaching skills
• Passion for sales, lead management, and helping reps get better every day
• Comfortable working in a fast-paced environment where priorities can shift
• Very strong verbal and written communication skills

Additional preferred qualifications:

• Experience in B2B/ SAAS
• Experience using Salesforce and other sales engagement tools (ex. Salesloft, Outreach, Gong, Zoom)

Technologies we use:

• Absorb LMS, Salesforce, SharePoint, Zoom, Gong

Are you ready to become an Absorber?

What we offer:

• Fully remote-first work with flexible work arrangements
• Eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location
• New Hire Equipment Allowance and monthly Flex Allowance to support your success
• Endless opportunity for career growth and internal mobility

Who are we?

Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward-thinking technology built to scale as our customer’s organizations grow. We empower learners to enrich their lives, workplaces and communities.

Our values are simple:

• We achieve exceptional results by genuinely caring about each other and the work we do
• We’re united, and we grow through our commitment to elevating continual learning!

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. In the event a current Absorb employee would like to apply for this role they will inform their supervisor prior to submitting their application. Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com