"Absorb, a SaaS company, is achieving remarkable 45% year-over-year growth without relying on Outbound Selling. Since joining just a month ago, I've been amazed by the talented Sales team's expertise in the LMS and eLearning space, driving our growth through Digital Marketing. But there's untapped potential. We're forming a dedicated outbound team of rockstars to hunt new customer segments beyond traditional channels. With my track record in building strong Account-Based Outbound teams, we aim to unlock Absorb's enormous potential. Join us in making Absorb history!" – Kim Brown, VP, Business Development

About the role:

Absorb is seeking a dynamic Manager, Business Development to lead and develop our team of Business Development Representatives (BDRs) as we continue to build our outbound sales motion. As a Manager, Business Development, you'll play a pivotal role in building and scaling a high-performing outbound team. Reporting directly to our hands-on VP of Business Development, you'll lead by example—motivating reps, fine-tuning talk tracks, and driving results through targeted outreach and strategic prospecting. Leveraging your management skills and sales expertise to mentor your team to spark interest with prospects, and showcase the value of our Learning Management Solution.

We’re looking for someone who thrives on coaching and development, takes pride in execution, and balances a strong sense of initiative with deep respect for leadership and team collaboration. You should have a genuine love for cold calling, a sharp eye for detail, and the ability to guide your team through complex and highly specific outbound campaigns. You’ll be responsible for adopting and optimizing a robust prospecting framework, executing multi-touch campaigns, enhancing pre-call planning processes, and hands-on management needed to exceed sales quotas and drive new bookings.

What you’ll do:

• Lead, mentor, and develop a team of high-performing outbound BDRs in a collaborative, feedback-rich environment.
• Embrace and champion a culture of coaching—reviewing talk tracks, emails, and messaging strategies regularly.
• Partner closely with a hands-on VP who leads alongside managers—not from the sidelines.
• Own and improve prospecting workflows and outbound campaigns designed to target specific customer profiles, and demonstrating creativity in prospecting.
• Ensure consistent execution and follow-through on campaign objectives, with tight attention to detail.
• Foster a culture of curiosity and accountability—encouraging your team to take ownership, but never work in silos.
• Provide regular, actionable feedback to your team—and ask for feedback and new challenges from your leadership.
• Monitor and drive daily, weekly, and monthly metrics to ensure performance alignment and goal attainment.
• Ensure the team effectively communicates the Absorb value proposition to new prospects.
• Guide the team in qualifying outbound leads against defined criteria to meet pipeline goals and drive overall sales success.
• Develop and execute strategic call plans and account plans, collaborating with the account team for collective success.

What you’ll bring:

• 3-5 years of experience in a related sales role, with at least 1-2 years in a management/coaching position.
• Proven ability to lead a team, demonstrating strong motivational and coaching skills.
• Passion for outbound selling, cold calling, and helping reps get better every day.
• High coachability and a strong respect for leadership collaboration.
• Track record of balancing execution with strategic thinking. Proactive approach managing, asking for help, and taking initiative.
• Detail-oriented and organized with strong follow-through.
• Comfortable working in fast-moving environments where priorities can shift.
• Proficient in conducting detailed data analyses and using metrics to drive business results.
• Very strong verbal and written communication skills.
• Interested in long-term career opportunities in SaaS sales.

Preferred Requirements

• Familiarity with Sales Engagement tools (Outreach, SalesLoft, Salesforce, Gong, 6sense)
• Familiarity with Sales Prospecting tools (ZoomInfo, UserGems, Lusha)
• Understanding of sales process and qualifying such as MEDDPICC, BANT, SPIN, Challenger

Technologies we use:

• Absorb LMS, Salesforce, Salesloft, ZoomInfo, Gong, Teams, ChiliPiper, 6sense, Orum, etc.

Are you ready to become an Absorber?

What we offer:

• RRSP match program.
• Employer paid benefits: health, dental and vision.
• Professional development plans.
• Career progression/internal mobility opportunities.
• Inclusive work environment.
• Casual dress code.
• Volunteering opportunities.
• Company/team building events.
• Games room, meditation & yoga space, state of the art workplace in Calgary area.
• Flexible remote working options for selected roles:
  • This role allows employee to have a hybrid remote working option (work from home and work from office options).
  • This role can also be fully remote.

Who are we?

Absorb Software is a learning technology company based in Calgary, Alberta Canada, with offices in London, Dublin, Tampa, Boston and Sydney. This role is a remote-first position.

Absorb offers both Absorb Infuse, the first Learning Experience Platform (LXP) to offer a true in-the-flow learning experience, and our flagship product, Absorb LMS, an industry-leading and award-winning Learning Management System for businesses, higher education, government and non-profit agencies around the world. Absorb is setting new standards in learning technology and support, fueling companies who believe that people are their greatest asset.

We exceed expectations across enterprises, industries and continents, helping people learn at the speed of now and preparing companies for the future of work. How do we do it better? We pay attention to the details and go deep where it matters. Turning a culture of learning into a revenue engine for global titans the world over.

Our values are simple:

• We achieve exceptional results by genuinely caring about each other and the work we do
• We’re united, and we grow through our commitment to elevating continual learning!

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. In the event a current Absorb employee would like to apply for this role they will inform their supervisor prior to submitting their application. Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com